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Retail Manager – Omni RMS –

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Retail Food ManagerDerbyshire¬£30,000 – ¬£35,000 + Pension + Healthcare + Bonus As the Retail Manager you will be responsible for the management and development of retail catering services at a single Healthcare site based in Derby. In doing so you will manage the catering team and outlets on site ensuring they are equipped with the skills, knowledge and behaviours to safely and competently conduct their roles to deliver excellent services. You will also be responsible for the financial performance of retail services and work in support of the Trust to providing retail services for patients, staff and visitors. Retail Manager Key Responsibilities:Maintain a healthy, safe and secure working environment for all staff, adhering to company and Trust policies and current legislation, ensuring all staff are appropriately safety trained and work in compliance with safety procedures.Provide direction, guidance and support to retail catering staff to ensure they are able to carry out their roles efficiently and effectively and in compliance with safety and legal requirements to accompany and Trust operating standards.Maintain effective working relationships with the Client, colleagues and other associated stakeholders and organisations to deliver first class retail catering services.To ensure the catering business systems are implemented and adhered to in all operational catering procedures.To manage retail financial performance ensuring that sales and gross profit targets are achieved, expenditure is controlled, and any aspect of financial under performance is investigated, and corrective action applied.To prepare financial plans and forecasts and report retail performance in financial meetings.To manage and evaluate set objectives and targets for the retail service as detailed in the account development plan.Ensure that sickness and absence policies are adhered to and that all periods of employee absence are recorded and performance targets set for improvement to maintain acceptable levels of sickness and absence.To monitor the effective use of the EPoS system and ensure the team use the information to drive the retail business.To manage the retail weekly operating reports through effective control of sales and expenditure and stock management on Saffron.To ensure all retail services are delivered in accordance with contractual terms and PMS. To meet regularly with the retail catering team to provide clear direction on catering matters ensuring that written records of meetings are maintained and agreed actions are planned and completed.Food safety systems and procedures are to be adhered in all catering operations to ensure food safety for patients and retail customers and provide allergen information as requested.Respond to customer’s requirements in a timely, professional and courteous manner ensuring as far as is reasonably practicable customers are offered great service.Liaise with Learning and Development Manager to plan training needs and ensure annual training requirements are met. Person Specification:Level 3 Food Hygiene DesirablePrevious experience managing retail or branded food retailer whether direct or within a contract catering settingOperational management experiencePassionate about food and innovative offeringsAs an equal opportunities employer, should you require any reasonable adjustments to be made as part of the application process please contact us directly.Omni RMS is acting as an employment business in relation to this vacancy

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